Mi Box can't Load Video when Connected with USB.

Troubleshoot Mi Box USB video loading issues with our guide. Step-by-step solutions for seamless playback. Ensure optimal performance.

13. Feb 2024
Mi Box can't Load Video when Connected with USB.

Encountering issues with your Mi Box not loading videos through a USB connection can be perplexing. To address this concern systematically, follow these steps to ensure a smooth playback experience and potentially resolve the issue.

1. Confirm USB or Portable Hard Disk Functionality

Ensure that the connected USB or portable hard disk is working normally. This step helps rule out potential hardware issues with your external storage device.

2. Check OTG Data Line Functionality

Verify if the OTG data line is functioning properly. This cable is crucial for connecting the Mi Box to external devices. Replace the cable if necessary.

3. Partition Format Check

Experiment with connecting the USB in FAT32 partition format or the mobile hard disk in NTFS partition format. Different formats may affect compatibility, so testing both can help identify the issue.

Also Read - Why is My Mi 4K Box not Playing Movies in 4K Resolution?

4. Navigate Local Player/HD Player

After connecting the USB or removable hard disk, enter the local player or HD player and search for local files. If a folder is detected, it indicates successful connection. If videos are not found, consider video format problems or hidden files.

5. Restore Factory Settings

If previous steps fail, try entering and restoring the factory settings of the Mi Box. This helps determine whether the issue is related to the system configuration.

6. After-Sales Service

If the problem persists, consider applying for after-sales service through the official website or visit authorized maintenance outlets supporting Mi Box after-sales service. Professional assistance can address complex issues.

Note: The Mi Box OTG function provides up to 800mA of current, generally sufficient for most mobile hard disks. However, some devices may exceed this tolerance, causing functionality issues. To ensure compatibility, connect an auxiliary power supply to meet the power demands of the mobile hard disk.


By following these troubleshooting steps, you can address the Mi Box's inability to load videos through a USB connection. Whether it's a hardware compatibility issue or a system configuration problem, this guide provides a systematic approach to identify and potentially resolve the issue, ensuring a seamless viewing experience.

Note - We can not guarantee that the information on this page is 100% correct. Some article is created with help of AI.


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Rishabh Sinha
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