Troubleshooting Mi Box Upgrade Issues: From System Crash to Black Screen

Resolve Mi Box upgrade issues with our comprehensive guide. Fix crashes, black screens & more for a seamless streaming experience. Get expert support now!

13. Feb 2024
Troubleshooting Mi Box Upgrade Issues: From System Crash to Black Screen

The Mi Box is a popular streaming device, but users may encounter issues during the system upgrade process, such as crashes and black screens. This guide provides detailed steps to address these problems and restore your Mi Box to optimal functionality.

Crash in the Upgrade Process

When encountering crashes around the 70% mark during the upgrade process, network instability is often the culprit. To resolve this issue, consider switching to a wired connection if you are using a wireless one. If your machine crashes during installation, follow these steps:

1. Restart the Box: A simple restart might resolve the issue. Try upgrading the system again to see if the problem persists.

2. Restore Factory Settings: If the crash persists, press the button on the interface to restore factory settings. Afterward, attempt the upgrade again.

3. Enter Recovery Switch System: If the previous steps are ineffective, enter the recovery switch system of the Mi Box and attempt the upgrade from there. If these measures fail, it is advisable to seek after-sales support for further assistance.

Also Read - What to do when Mi Box causes flickering on the TV or other display?

Machine Crashes and Won't Start After Update

If your Mi Box crashes and cannot be started after an update, follow these steps:

1. Power Off and Restart: Turn off the box and check if it starts normally after replugging it.

2. Check Indicator Light: Verify whether the indicator light is on. If it's not illuminated, you may need to contact after-sales support for further assistance.

3. Recovery Mode: If the indicator light is on but there is no screen display or it freezes on the startup interface, enter the recovery mode. Clear all data and attempt to restart with the latest system update. If this doesn't resolve the issue, it is recommended to apply for after-sales treatment.

Also Read - Mi Box can't Load Video when Connected with USB 


Encountering issues during the Mi Box upgrade process can be frustrating, but these steps can help troubleshoot and resolve common problems. By following these guidelines, users can address crashes, black screens, and other issues, ensuring a smooth and successful system upgrade experience. If all else fails, reaching out to Mi Box after-sales support is the best course of action for personalized assistance.

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Note - We can not guarantee that the information on this page is 100% correct.


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