What to do If Your Xiaomi TV has no Sound But have Video?

Facing issues with your Xiaomi TV where you can see the video but there's no sound? It can be a frustrating experience, but fret not – we've got a comprehensive guide to help you troubleshoot and potentially resolve the problem.

1. Check Audio Source Compatibility

Begin by examining whether the audio source output is silent. If it is, it might be because your TV or amplifier doesn't support Dolby or Dolby Digital Plus format decoding. This could lead to sound-related issues, especially if your content relies on these formats.

2. Confirm Dolby Decoding and Other Usage Scenarios

Ensure that video with Dolby decoding and other usage scenarios, such as system keytones, network radio, third-party apps, or games, are played with sound. If certain scenes are silent, it could be related to the playback source or the device system. In such cases, prioritizing a system update may be beneficial.

Also Read - What to do If Your Xiaomi TV Fails to Power Off?

3. Troubleshoot Specific Scenarios

• If individual videos are silent while other sources are normal, focus on updating the system.
• If certain video sharpness levels are silent, indicating audio decoding problems, consider troubleshooting the decoding issue.

4. No Sound in Any Scene

If sound is absent in all scenes, check sound output settings and system audio decoding.

For TVs, turn off Bluetooth, set sound output to the built-in speaker, and play a video. If there's sound from the TV speaker but not external speakers, check connection lines or speaker setup. If no sound from built-in speakers, update the system and restore factory settings. If the issue persists, seek professional inspection.

For Boxes, connect a Bluetooth headset for verification. If the box supports analog audio output, turn off Bluetooth and connect a wired headset. If there's sound in the headset, check the connection wire or sound resolution. If no sound, update the system and restore factory settings. If the issue persists, consult after-sales support.

Also Read - Resolving Xiaomi TV and Set-Top Box Connection Issues

Conclusion

If your Xiaomi TV has video but no sound, following these troubleshooting steps can help identify and potentially resolve the issue. Remember to check compatibility, confirm usage scenarios, and troubleshoot specific scenarios before diving into sound output settings and system updates. If problems persist, seeking professional assistance through after-sales support is recommended.