A seamless connection to the internet is crucial for the optimal performance of your Xiaomi Robot Vacuum T12. If you're facing challenges in establishing this connection, this guide will provide comprehensive solutions to ensure your robot vacuum is online and ready to serve your cleaning needs.
Confirm that the WiFi password entered during connection is accurate. Ensure the WiFi username doesn't contain Chinese characters, and the password avoids special characters like @￥%. If needed, reset it to English or alphanumeric.
Re-enter your account credentials and password. Test internet connectivity by opening a web page on a mobile phone or computer connected to the same WiFi network.
Check the distance between the router and the robot (avoiding more than 5 meters or partitions). Move the robot within 1 to 2 meters of the router to enhance connectivity.
Try connecting to the internet using your mobile phone's WiFi hotspot as an alternative network source.
If the router is overloaded with smart devices, causing network slowdown or unresponsiveness, restart the router and attempt to reconnect.
Ensure compatibility by avoiding EAP802.1x certified, 5G signal, or public WiFi networks requiring web page authentication (e.g., CMCC, ChinaUnicom). Switch to a suitable network for connection.
If the device remains disconnected for over 1 hour, the WiFi module may turn off. Restart the device to restore the network connection function.
Confirm that the mobile phone has granted necessary permissions (networking, positioning, etc.) to the App. Adjust settings if needed and attempt to connect again.
Connection issues may be influenced by the mobile phone model. Try using different phone models to identify compatibility factors.
By diligently following these troubleshooting steps, you can resolve Xiaomi Robot Vacuum T12 internet connection issues and ensure your smart cleaning companion stays connected for efficient and convenient operation.
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