Troubleshooting Xiaomi Robot Vacuum T12 Internet Connection Issues

Troubleshoot Xiaomi Robot Vacuum T12 internet connection problems with our guide. Get your smart cleaner back online for hassle-free cleaning.

13. Feb 2024
Troubleshooting Xiaomi Robot Vacuum T12 Internet Connection Issues

A seamless connection to the internet is crucial for the optimal performance of your Xiaomi Robot Vacuum T12. If you're facing challenges in establishing this connection, this guide will provide comprehensive solutions to ensure your robot vacuum is online and ready to serve your cleaning needs.

1. Verify Correct WiFi Settings

Confirm that the WiFi password entered during connection is accurate. Ensure the WiFi username doesn't contain Chinese characters, and the password avoids special characters like @¥%. If needed, reset it to English or alphanumeric.

2. Account Credentials and Web Page Access

Re-enter your account credentials and password. Test internet connectivity by opening a web page on a mobile phone or computer connected to the same WiFi network.

3. Optimize Router Distance

Check the distance between the router and the robot (avoiding more than 5 meters or partitions). Move the robot within 1 to 2 meters of the router to enhance connectivity.

4. Utilize Mobile Hotspot

Try connecting to the internet using your mobile phone's WiFi hotspot as an alternative network source.

5. Restart Router

If the router is overloaded with smart devices, causing network slowdown or unresponsiveness, restart the router and attempt to reconnect.

6. Check Network Compatibility

Ensure compatibility by avoiding EAP802.1x certified, 5G signal, or public WiFi networks requiring web page authentication (e.g., CMCC, ChinaUnicom). Switch to a suitable network for connection.

7. Reset WiFi Module

If the device remains disconnected for over 1 hour, the WiFi module may turn off. Restart the device to restore the network connection function.

8. Review App Permissions

Confirm that the mobile phone has granted necessary permissions (networking, positioning, etc.) to the App. Adjust settings if needed and attempt to connect again.

9. Consider Mobile Phone Model

Connection issues may be influenced by the mobile phone model. Try using different phone models to identify compatibility factors.


By diligently following these troubleshooting steps, you can resolve Xiaomi Robot Vacuum T12 internet connection issues and ensure your smart cleaning companion stays connected for efficient and convenient operation.

Note - We can not guarantee that the information on this page is 100% correct. Some article is created with help of AI.


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