How to Fix Frequent Crash and Restart of Mi TV and Mi Box?

Experiencing frequent crashes and restarts with your Mi TV or Mi Box can be frustrating. This guide offers detailed steps to troubleshoot and resolve these issues, ensuring a stable and enjoyable viewing experience.

1. Software Check

Before taking further steps, check if the same software consistently causes crashes. If so, consider uninstalling the problematic software or restoring your TV and box to factory settings without retaining the troublesome application.

2. System Upgrade and Factory Settings

If your Mi TV or Mi Box continues to crash and restart, try the following:

• Upgrade the system to the latest version.
• Restore the box to factory settings (without retaining software).
• Enter recovery mode and choose to clear all data or switch the system.

3. Persistent Issues

If the problem persists despite the above efforts, it's advisable to seek after-sales service. Professional assistance may be required to address underlying issues that software adjustments alone cannot resolve.

Conclusion

By following these comprehensive steps, Mi TV and Mi Box users can effectively troubleshoot and resolve frequent crashes and restarts. Whether it's a software-related problem or a need for system upgrades, these solutions aim to restore stability to your devices. In cases where issues persist, after-sales service is recommended for personalized assistance and resolution.